So everything is equal but the S7 won’t connect to the server. ‘The username or password is incorrect or POP3/IMAP isn’t turned on for this account.’ The username and password are the same as for both the S6 and my laptop as are all the incoming and outgoing server settings. However I have transferred an email account, that works fine on my S6 (and also my laptop) but not on the S7. I have Gmail on both phones and that works fine. Problem: Good afternoon, I have just upgraded my Samsung Galaxy S6 for an S7. Make sure to backup your phone data before doing the reset. If the above steps fails to fix the problem then you should consider performing a factory reset. Wipe the cache partition of the phone in recovery mode.Once this is done you will need to setup your email again. Try clearing the cache and data of the email app.Find out what app this is and uninstall it. If it doesn’t then it could be caused by an app you downloaded. Check if the issue occurs in Safe Mode.You can check this by accessing YouTube and opening a random video. Make sure that the phone is connected to the Internet and is getting a strong and stable signal.In case you can access the account then it’s time to troubleshoot the phone by following the steps listed below. If you are unable to access the account then you need to contact Verizon regarding this matter. Solution: The first thing that you need to do in this particular case is to try accessing the email account from a computer browser. Is the problem with my phone or with AOL? I have deleted the email and tried to reinstall it and it has not worked and I’ve also tried looking into updates for the phone (which have not been needed because it is up to date). My email is a Verizon address but it is actually serviced through aol. When I’ve tried to troubleshoot it says that it cannot connect to the server. Problem: I have a Galaxy S7 and have been unable to access my email. If you would like to browse the previous parts in this series then check out this link. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. If you own a Samsung Galaxy S7 or any other Android device for that matter then feel free to contact us using this form. We will be providing the best troubleshooting steps that can be done for this particular problem. Today we will tackle the Galaxy S7 cannot connect to email server issue and other related problems. Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #S7Edge fix the issues that they are experiencing with their phone.
0 Comments
Leave a Reply. |